Our Commitment to Privacy Charlesbridge takes its commitment to protecting customer privacy seriously. We use any information we collect from you to better communicate with you and provide a more positive experience for you on our website. We do not share any personal information with a third party. What Information Do We Collect and Why Do We Collect It? On our site, we may ask you for your name and email address if you knowingly choose to request a newsletter subscription or other information, such as teacher activities, or to enter a contest. Should you wish to contact us, our email address is provided and yours is received in return. We use this email address to respond to your questions or suggestions. When you purchase an item from our website, we collect your name, company, address, email address, phone number, and credit card number. We collect this information to expedite your order and to better understand our customer base. Your credit card information is encrypted and protected by a secure server software that we have purchased.We may also use the information we collect to notify you about important changes to our web site, new services, and special offers that we think you will find valuable. If you are not interested in receiving this information, you will be given the opportunity to opt out of such notification. Cookies Cookies are electronic tags that most major web sites place on your computer's hard drive in the process of sending your computer a file, such as a web page. Our cookies tell us when a computer that has previously visited our site returns and they identify the computer's browser and operating system in order to make the connection to our website more effective. Cookies also tell us how our website is used by allowing us to measure information such as how many visitors go to each page and for how long. This information is collected on an aggregate basis and is not associated with you as an individual. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you so choose. Your Consent By using our web site, you consent to the collection of information you provide pursuant to the terms of this privacy policy. Any changes to our privacy policy will be posted on this page in the future. We welcome your feedback on this policy. Please feel free to email us at books@charlesbridge.com.